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Customer Service Team Lead – Order-to-Cash Expert

Job in Maidenhead, Berkshire, SL6, England, UK
Listing for: JACOBS DOUWE EGBERTS
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading coffee and tea company in the UK is seeking a dynamic Customer Service Team Leader based in Maidenhead. This full-time role focuses on supervising a team, ensuring exceptional customer service, and optimizing order processing. You will lead improvements in customer satisfaction and service efficiency while managing day-to-day operations. Ideal candidates have extensive experience in customer service, high-level SAP skills, and a customer-centric approach.

The role involves working in a hybrid model, with potential weekend and holiday shifts.
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