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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Customer Service Team Leader: SAP‑Driven CX Excellence

Job in Maidenhead, Berkshire, SL6, England, UK
Listing for: JACOBS DOUWE EGBERTS
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading coffee and tea company in Maidenhead seeks a dynamic Customer Service Team Leader to supervise a team, ensuring exceptional service and operational excellence. You will manage daily activities, coach associates, resolve customer issues, and drive customer satisfaction. Candidates should have at least 5 years of experience in customer service leadership, excellent SAP and Excel skills, and a focus on efficiency.

This role requires weekend and holiday work according to a team rota.
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