Accounts Receivable Analyst

Overview

JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of creating coffee to make amazing moments happen, to become the most chosen coffee in the UK. JDE is part of JDE Peet’s, the world’s largest pure‑play coffee and tea company, headquartered in The Netherlands.

What’s it like to work at JDE? We are proud of our passionate, driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.

Job Description The Accounts Receivable Analyst reports into the Accounts Receivable Manager as part of the Accounts Receivable team within the Finance function. The role is responsible for credit control / AR activities, providing a cost-effective and professional customer cash collection, cash allocation and credit control service to clients. Internally the Accounts Receivable Analyst will collaborate with the sales department and customer service team to provide an integrated customer service solution within the OTC process.

• Allocation of Cash – allocate cash received in a timely and accurate manner so that balances on the AR ledger are correct and up to date.
• Processing and distribution of customer promotional invoices to the Sales team, so that they can be coded correctly against relevant accruals in a timely manner.
• Chasing of debt – communicate with customers to ensure that payment of debt is received in accordance with the prescribed terms.
• Running of Statements – run and send out customer statements on a monthly basis so that customers are aware of their debt balance; sending of daily invoices where applicable.
• Query resolution
• Interpretation and analyses of information to determine problem/query
• Resolve or escalate queries in a timely manner to minimise delays in the collection of debt.
• Cash forecast – monthly collection target and explaining variances of actual collection to forecast.
• Maintain fully compliant to internal control framework.
• Work in a timely and consistent manner.

Education: GCSE grade A–C or equivalent in English & Maths

• Significant experience in a similar accounts receivable position and/or credit control
• Good written and oral communication skills
• Good telephone manner
• A motivated individual
• Willing to learn:
  Opportunity to study for Credit Control qualification
• Good knowledge of Excel
• Previous accounting experience preferred
• SAP knowledge is preferred but not essential
• Assertive, clear, empathetic communicator
• UK right to work