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Customer Service Rep Account Manager

Customer Experience & Account Lead - Promo Merch

Job in Mahwah, Bergen County, New Jersey, 07495, USA
Listing for: Promofect
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Account Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A growing branded merchandise company is looking for a dedicated individual to manage customer service and account management operations. This role includes owning the customer experience, adapting systems for improved service, and ensuring effective communication throughout the order process. Ideal candidates will have experience in the screen printing or promotional products industry. The position requires strong organizational and relationship-building skills, as well as comfort in coordinating across teams and remote staff.
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