Sales Assistant
Listed on 2026-01-22
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Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant -
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual
ESSENTIAL JOB FUNCTIONS
Enter and process all dealer orders by telephone, email, fax, or voicemail
Respond to dealer and DSM inquiries regarding order status, product availability, pricing, special promotions, and shipment tracking (UPS).
Some filing
QUALIFICATIONS AND REQUIRMENTS
Good phone voice and pleasant manner necessary
Minimum education High School Diploma
12 years experience in a customer service or administrative support role, ideally in a sales/customer service environment.
SKILLS
Possess excellent written and verbal communication and interpersonal skills
Detailed oriented, good problem solving skills and good math aptitude
High level of accuracy needed and good data entry skills for email and faxed orders
Ability to prioritize and multi-task in a fast-paced environment.
Typing 50
WPM preferred.
Good listening and speaking skills for effective telephone communication
Proficient in Microsoft Office, especially Excel and Outlook.
Positive, team-oriented attitude with flexibility and problem-solving capabilities.
PERSONAL CHARACTERISTICS
Must be a team player and have the ability to work within a group environment
Positive attitude, helpful, enthusiastic, resourceful, and flexible
Friendly, courteous, and professional phone and email manner.
Strong listener with a helpful and proactive approach.
Ability to thrive in a collaborative team environment.
DUTIES AND RESPONSIBILITIES
Process all incoming orders
Handle new accounts and termination paperwork, as well as paperwork for dealer address, etc. changes
Process price adjustments and other credit / debit related paperwork
Maintain and update internal spreadsheets and participate in occasional Excel projects.
Delivering superior customer service is the #1 duty and responsibility
Draft professional correspondence and reports.
Perform general administrative duties including filing, documentation, and data entry.
Uphold a strong commitment to delivering superior customer service in every interaction.
Monday-Friday, 8:30 am- 5:00 pm, fully onsite.Compensation details: Yearly Salary
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