Restoration Technician Water Division

Position Overview

Service Master CDR is a premier full-service Disaster Restoration company providing the highest quality restoration services with unwavering integrity in Northeast Ohio and Central Texas. Our twelve (12) branch locations are one of the top 5 Service Master franchises in the U.S. Our comprehensive restoration services for commercial and residential include water/mold mitigation, fire/smoke/odor damage, weather damage, contents cleaning/restoration, biohazard/trauma/and vandalism clean-up, emergency board-up and tarping, as well as reconstruction services.

We provide 24-hour emergency response and can mobilize nationally for catastrophes. We take great pride in helping our communities in their time of need, rebuilding homes and businesses and restoring lives. Service Master CDR is seeking a full‑time Water Restoration Technician to join our energetic and dynamic team. This position is a pivotal role and works on a team performing water mitigation services to homes and businesses to return these properties to a safe condition necessary for repairs.

• Respond to jobs and initiate water mitigation according to IICRC and Service Master standards
• Water extraction / Steam cleaning
• Demolition
• Mold remediation
• Proper setup of professional drying equipment
• Monitor drying conditions in atmosphere and building materials
• Work daily with Lead Technicians on completing scheduled losses
• Accurate documentation in job management software
• Daily communications with peers, homeowners, office staff, managers, etc.
• Ability to work within a team environment
• Keeping interior/exterior of vehicle neat and clean
• Maintaining company image – uniform and demeanor
• Takes instruction and stays on task

• High School Diploma or GED from an accredited institution
• No experience necessary. Training will be provided to qualified candidates
• Excellent customer service skills
• Basic knowledge and experience with hand tools
• Good with technology. Ability to use smart phone and tablet
• IICRC certifications a plus

• Ability to work overtime, on-call rotation, including some weekends
• Ability to follow direction, yet take initiative
• Must be able to pass a FIT Test, respiratory physical and wear a respirator as needed on job sites
• Hepatitis B Vaccinations will be required
• Capable of lifting up to 50 pounds with or without reasonable accommodation
• Physical job that requires working indoors, outdoors, and in varying temperatures depending on the current weather conditions
• Ability to climb ladders, work at ceiling heights and in tight spaces (crawl spaces, attics, etc.)
• Operate a company vehicle 100+ miles per day Being able & willing to work as part of a team, but also as a self‑motivated individual
• Excellent verbal and written communication skills
• Proficient with technology (mobile devices, computers, etc.)
• Strong sense of urgency
• Ability to sit/stand/walk for prolonged periods of time
• Clean driving record, valid driver’s license, and reliable transportation
• Must pass background check

Service Master CDR offers a professional environment, stability, upward mobility, and excellent benefits.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains se responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world‑class customer service and convenient access. By joining Service Master, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Service Master Company, LLC.