Customer Service Representative

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. The primary function of this role is to obtain the release of vehicles located at body shops and other locations, including residences. The CSR offers solutions that aid and facilitate a unique customer service experience, often serving as the first interaction customers have with Copart.

The position may expand to include chat and email support. Responsibilities include answering and placing calls professionally, focusing on call quality and resolution, and using company resources to gather information and offer solutions to meet customer needs. Other duties as assigned are also part of this role.

Pay $18.00 - $20.29 per hour

• One year of office support experience in a customer service role preferred
• High School diploma
• Excellent customer service skills and attitude
• Excellent written and verbal skills
• Proficient with office equipment
• Attention to detail
• Problem-solving
• Computer proficiency - MS Suite
• Typing speed 45 WPM
• Professional appearance
• Ability to multi-task in a fast-paced environment
• Bilingual skills a plus
• Occasional overtime as needed

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts

E-Verify Program Participant:
Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work

• Entry level

• Full‑time

• Other

• Motor Vehicle Manufacturing