Ralph Lauren Department Manager

Join to apply for the  Ralph Lauren Department Manager  role at  BoF Careers

Capable of driving retail excellence in a high-volume department environment, the Department Manager will lead a team to deliver exceptional customer service, maximize profitability and uphold the Ralph Lauren Selling Culture.

Position Overview

Embrace the Customer Service model and drive positive behaviors around company focus areas.

Deliver business initiatives that support the brand vision and increase productivity.

Lead & develop the team to deliver the RL Selling Culture.

Execute the Brand Presentation guidelines to further enhance the RL Selling Culture.

Essential Duties & Responsibilities

Exceed sales and profitability targets.

Deliver sales and profitability through key metrics (KPI).

Deploy staff resources to match skill/experience & customer requirements.

Adopt tools & processes to improve employee efficiency & increase productivity.

Understand and support budgetary requirements to increase store profitability.

Manage & maintain a safe working environment for customers and employees.

Maintain compliance of all company policy & procedures including health and safety and employment legislation.

Partner with the operations manager and implement action plans to minimize shrink and improve store compliance.

Experience, Skills & Knowledge

Previous managerial experience in a fast‑paced, high‑volume retail environment.

Work autonomously and give proactive guidance to a team in a dynamic environment.

Excellent sales skills (actively engage with customers to promote sales and offer best‑in‑class shopping experience).

Able to prioritize workload, meet tight deadlines and meet specified standards.

Excellent organizational, planning and time‑management skills.

Excellent communication skills and the ability to engage, motivate and influence direct team members and others.

Required languages:
English.

Computer skills: MS Office.

Seniority level
Mid‑Senior level

Employment type

Full‑time

Job function
Human Resources

Industries
Advertising Services

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