Senior Jira Administrator

IT & Digital Professional Services Consultancy.
We connect talents with global end companies — fast, discreet, and with precision.

• Location:
  
  Madrid (hybrid) / Spain / Remote
• Sector:
  Energy

Key responsibilities

Design and implement workflows on Jira and Jira Service Management for IT and business functions (HR, Finance, Facility Management, etc.)

Administer Jira and JSM instances (projects, users, permissions, SLAs, automation rules)

Analyze existing processes and collaborate with cross-functional teams to improve efficiency

Implement and maintain integrations with other platforms (e.g. SAP, Azure)

Use Jira REST APIs to automate processes and support integrations

Evaluate and advise on Jira Marketplace apps

Produce technical documentation and deliver user training when needed

Provide technical support and troubleshooting for Jira/JSM users

5+ years of experience with Jira and/or Jira Service Management

Strong expertise in workflows, permissions, notifications, and automation

Experience with Automation for Jira and Script Runner

Solid experience with Jira integrations and REST APIs

Atlassian certification is a strong plus

English is mandatory;
German and/or Spanish are a plus

Work setup

Preferred: 40% onsite in Madrid

Alternatives:
Spain-based with occasional travel