Senior Site Specialist

(Senior) Site Specialist (SSUA)- Taiwan
- Office Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Recognize, exemplify and adhere to ICON’s values of Accountability and Delivery, Collaboration, Partnership and Integrity, which center around our commitment to Ownership.

Proficient knowledge of ICON SOPs/WPs, ICH/GCP and applicable country regulations/guidelines and ICON systems.

Work with Site Partners and internal key stakeholders to optimize study performance and collaborate to drive successful site activation and project outcomes.

Support the set up of internal tracking tools needed for site activation to enable effective tracking of progress according to site activation requirements.

Serves as internal consultant to optimize site activation work and tool set up.

Act as primary point of contact on high volume studies or on study programs to coordinate the activities of Site Activation Specialists and to support execution of Site Activation to plan.

Support training and onboarding of more junior Site activation specialists, if assigned on the same studies.

Proficiently drive Site activation duties per assigned studies and sites that include:

• To support Site Partners to proficiently collect, review, organize and assemble regulatory initial start-up and maintenance submission packages to Central EC/IRB, Local EC/IRB, Competent Authorities, any other local regulatory authorities as required by countries and in accordance with ICH/GCP and applicable country regulations/guidelines.
• To support collection and assembling of all documents needed in the Critical Document Package (CDP) and of those required for site activation, ensuring that Sponsor and Investigator obligations are being met and are in compliance with applicable requirements and ICH/GCP guidelines.
• To ensure accuracy and completeness of the Critical Document Package according to CDP checklists and timely update of the required tracking tools.
• To support coordination of all necessary translations required for any start‑up documentation.
• To proficiently perform timely and accurate progress data entry of all documents collected from sites and relevant study site activation activities into the appropriate tracking systems and tools and oversee that the site activation tasks are executed according to site activation requirements.
• To ensure accuracy and timely completeness of Trial Master File (TMF) documents submitted during start‑up and perform a Quality Control (QC) review of files before transfer to maintenance for filing in TMF.

Accurately forecast Site Activation plans and ensure they are reflected accurately in ICON’s systems, proactively follow through for achievement to plan.

Contribute to effective site activation process and timelines: participate to internal study review meetings with study teams and support risk identification to site activation, mitigation and action planning.

Other duties as assigned.

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, Life Works, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health…