Design Manager, EMEA Portfolio , Workplace Design & Construction; WD&C

Design Manager, EMEA Portfolio , Workplace Design & Construction (WD&C)
Madrid, Madrid

The Global Design team is looking for a creative, innovative, results‑oriented designer based in Barcelona, Madrid or London who will be responsible for the design of post‑occupancy tenant improvement and small/medium new site or expansion projects in the EMEA portfolio. This role will join the Global Design team, reporting to the EMEA Design Manager, and will work closely with the EMEA Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Global Transformation & Insights team.

This role will be responsible for the design of “post‑occupancy” tenant improvement projects, which means updating, revising and evolving the design of a space where Amazonians are currently working, and for small/medium new site projects (new sites) or expansions. The project scope ranges from designing several floors of a building to suit the needs and behaviors of a new team, to designing smaller specialty spaces, to developing an overall design solution that can improve the workplace and be applied to multiple projects (for example, improvements to acoustics, lighting, or furniture).

Over time, this role should gain familiarity with Amazon’s EMEA corporate workplace portfolio to proactively identify and recommend design solutions for certain buildings or spaces. This role will work closely with the EMEA D&C team and sub‑consultants/vendors on project delivery.

Day‑to‑day, the role will mainly collaborate with the EMEA Design Manager, the D&C Manager who is responsible for construction and delivery of projects in the EMEA portfolio, and external vendors as local project managers and design teams (Architect of Records). Once projects are delivered, the role will work with the Workplace Guidelines & Standards team to indicate which design elements need to be integrated into the Guidelines & Standards, producing visuals and narratives that can be translated and published as Guidelines.

The successful candidate is an experienced, vibrant, and engaging professional who can communicate clearly at all levels, and who is not afraid to dive deep into details. This role works autonomously and creatively in a fast‑paced, ambiguous environment, handling multiple projects and initiatives with tight delivery timelines. Attention to detail and the ability to inspect issues and processes to provide simplified solutions to complex problems are paramount.

The candidate must balance frugality with creativity, approach problem‑solving with an emphasis on root cause, and remain approachable while being consultative.

This is a Regional role focused on the EMEA region, requiring regional travel approximately 20‑30% of the time.

Key Job Responsibilities

Oversee and manage the design of post‑occupancy tenant improvement projects and small/medium new site projects & expansions, including leading the design based on customer needs and technical requirements, collaborating with an external/vendor design team (Architect of Record) on projects of certain size/scale/priority, aligning each project with the overall concept for Corporate Workplace as developed by the Global Design team, and informing the Guidelines and Standards team on design elements required for global functional Guidelines.

Identify and implement continuous design refinement, leveraging operational data, customer insights, and success metrics to drive change.

Work cross‑functionally with regional peers to ensure a consistent experience for customers while respecting local/cultural nuance.

Collaborate with GREF partner teams—including Regional Portfolio Management, Sustainability and Environmental Health & Safety, and Travel and Events—to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety.

Routinely connect with external industry, professional bodies and communities to ensure new industry standards, best practices, technology, and innovations are adopted into the program.

About the Team
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business…