Clinical Supervisor

Entity:
Owensboro Health Medical Group | Department:
Pain Management Madisonville |

Work Hours:

8a-5p | Weekend Requirements: N/A | 1.0 FTE

Job Summary:

Assists with the daily coordination of personnel and resources within a clinical specialty or department.

As a Supervisor at Owensboro Health, you provide frontline leadership and direct support to team members during daily operations. You champion our Safety Culture and foster continuous improvement. You ensure safe, efficient, and compassionate care delivery by monitoring performance, reinforcing expectations, and promoting a just culture. You are a key driver of Owensboro Health's Target Zero safety commitment, empowering staff to speak up, report concerns, and prioritize patient well-being.

Job Responsibilities:

• Coordinates staff scheduling, educational and development activities, and performance evaluations.
• Identifies and resolves issues affecting the delivery of clinical services.
• Performs quality assurance studies and assists with implementation of quality assurance (QA) and quality improvement (QI) initiatives.
• Serves as a resource to staff and external contacts on issues related to patient care, patient flow, clinical standards, policies, and procedures.
• Monitors departmental compliance with applicable requirements, including accreditation, legal, and The Joint Commission.
• Assesses, evaluates, plans, implements, re-assesses, and re-evaluates the needs of the patient/family.
• Ensures appropriate care is provided specific to the needs of the patient population.
• Performs other staff related duties.
• Provides health educational needs for patients/families.
• Manages patient care assignment.
• Provides patient care as needed.
• May be required to place daily orders for special-order supplies as needed and maintains an adequate inventory.
• Performs staff level duties as needed and required in assigned area.

Leadership Responsibilities:

• Performance Management - Supervises the daily activities of technical, operations, business support or team members and is accountable for performance.
• Resource Management - Sets priorities for the team to ensure task completion; coordinates worked activities to optimize productivity.
• Problem solving - identifies and solves problems guided by policies and procedures; delivers guidance with oversight from manager.
• Delegation - Effectively assigning tasks and responsibilities to team members based on their strengths. May perform duties of subordinates but at an advanced level and typically less than 80% of their time.
• Leadership Ability - Will approve timecards, participate in hiring, training new hires, provide input into corrective action & development plans, assist with process improvement conduct performance reviews, assist with budgeting and operations, etc.
• Conflict Resolution - Identifies and addresses conflicts within the team, facilitating constructive dialogue, and finding solutions to disagreements.
• Change Management - Leads and adapts to organizational changes, communicating effectively during transitions, and engages the team in the process.
• Leadership Development - Actively engages in the Leadership Development Program by enrolling in the program within the first 6 months of employment and completing the program within the first 2 years of employment.
• Workforce Safety Statement - Prioritizes the physical and psychological safety of the workforce as a foundational element of high-reliability care. Ensure goals are established with effective monitoring and reporting to improve workforce safety and wellbeing. Promotes safe staffing, supports resilience, and ensures that every team member has the tools, training, and environment needed to perform at their best.

Skills and Attributes:

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Position Requirements:

Work Experience

• A minimum of 2 years' relevant experience as determined by the organization

Education

• Associate's degree or higher in Science or related field required upon hire OR
• Bachelor's degree or higher in Nursing required upon hire AND
• Bachelor's degree or higher in…