Aquatic Supervisor

Overview

As an Aquatic Supervisor you will help oversee the City of Madison Aquatics Program. The Aquatics Supervisor is responsible for overseeing the daily operations of the Goodman Pool. They ensure standards are maintained for the City of Madison Aquatics Program. The Aquatic Supervisor also helps oversee the City of Madison Beach’s and Splash Parks. This position requires advanced knowledge of aquatics and conflict resolution.

The Aquatics Supervisor reports directly to the Aquatics and Parks Program Coordinator and the Recreation Services Coordinator.

Current recruitment is to fill up one (1) vacant position.

Hours: Hours of work vary based on seasonal needs. During the peak season of May to September, the Aquatics Supervisor will work 40 hours per week. Hours worked in preparation for the summer season and season closing will be reduced.

EEO Notice: Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.

This position will assist in directing the City of Madison Parks Division’s Aquatics Program, acting as the manager on duty when the Aquatic and Parks Program Coordinator is not on site. This position will report to the Aquatic and Parks Program Coordinator, Recreation Services Coordinator, and will be a part of the Aquatic Management Team. The Aquatics Supervisor will direct the actions of the Head Lifeguards and coordinate with the Head Attendants to ensure that the Aquatic Program objectives are completed, and procedures are followed.

This position will also:

• Assist with the implementation, planning, and execution of in-services.
• Monitor facility safety, cleanliness, and ensure chemicals are within appropriate limits.
• Manage staff certifications.
• Assist with American Red Cross certification and recertification courses.
• Prepare aquatic reports, assist with aquatic staff scheduling, and payroll.
• Assist Lifeguards, Head Lifeguards, Attendants, and Head Attendants with difficult patrons in accordance with rules, policies, and the Goodman Pool Youth Behavior Policy/Suspension Notice.
• Direct Attendant staff to ensure accountability for loss control, enforcement of proper cash handling procedures, and ensure accuracy of cash at night.
• Assist in the review and implementation of staff manuals, standard operating procedures, emergency action plans, and lifeguard vigilance awareness test.
• Interact with patrons, make and return phone calls, emails, and work with other programs within the City of Madison Parks Division.
• Provide constructive feedback to subordinates.
• Provide high quality customer service.
• Attend weekly Head Lifeguard and Aquatic Management Team meetings.
• Assist with first aid and emergencies as needed, up to and including calling Emergency Medical Services (EMS).
• Assist the Aquatic and Parks Program Coordinator with the maintenance and cleanliness of the beaches and splash parks.
• Ensure that the Aquatic Programs’ objectives are being met at the City of Madison beaches.
• Work as a Lifeguard, Head Lifeguard, Attendant, and Head Attendant as needed.
• Perform related work as required.

• Two (2) years of experience performing lifeguard duties, which included progressive levels of responsibility
• Current American Red Cross Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid Certification
• Current American Red Cross Lifeguard Instructor Certification
• -OR-
• Four (4) years of experience in applying the following:
• Aquatics related American Red Cross Standards
• Two (2) years of experience in applying the following:
• Aquatics facility safety principles, pool operations, and facility maintenance principles.
• Leadership principles (e.g., directing or supervising the work of other staff and/or volunteers, or training, mentoring or coaching)
• Cash handling procedures.

The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to effectively work with multicultural communities.

• Possession of a valid driver’s license
• Must be 18 years of age or older before first shift