Coach​/Core Crew Team Member - Madison, WI

Coach/Core Crew Team Member - Madison, WI

Coaches lead clients through our signature 50‑minute, full‑body, low‑impact classes, educating them on using resistance‑based machines and empowering them to push through challenging workouts. They think quickly and provide support and motivation for clients of all skill levels, delivering personalized attention in a small group environment. At their core, solidcore coaches are dedicated to helping those around them discover what they’re truly capable of.

All solidcore coaches must complete our comprehensive training program. Small, highly selective training groups allow individualized support and tight‑knit relationships. Prior fitness teaching experience or certification is not required.

• Participating in team meetings and events
• Learning new techniques and best practices from the coach community
• Interacting and forming relationships with clients and the fitness community
• Embodying the solidcore brand and culture
• Creating a fitness space that is welcoming and inclusive of all backgrounds and abilities
• Performing routine client‑facing system tasks, including new account set‑up, scheduling/canceling/rebooking classes, package purchases, and other general account needs
• Touring prospective clients through the facility, explaining the solidcore workout in detail (including the science), and demoing the workout
• Regularly interacting with clients to assess and address their needs, expectations, and satisfaction; responding promptly to requests and concerns
• Maintaining product knowledge for all studio retail operations, including class packages, apparel, and promotions
• Being of service to clients by being aware of studio issues, events, or schedule changes and communicating them to clients and team members as needed
• Assisting the Area Manager and Coaches in daily operations, maintaining studio cleanliness, and supporting a superior client experience
• Notifying management of employee or client complaints or grievances, and assisting in appropriate response
• Quickly addressing any maintenance or equipment issues visible to clients
• Communicating with studio leads via axel, phone, and email to generate sales
• Following up with client lists in axel to meet monthly sales quota and responding to client emails
• Alerting coaches about client milestones and setting up celebration keychains and boards

• Availability to coach a minimum of 6 classes per week
• The role is part‑time
• Ability to lift up to 30 pounds and walk through all areas of the studio
• Ability to work a flexible schedule, including mornings, evenings, holidays, weekends, and closing hours
• High School education; some college preferred
• Optimism and hard work with a love for health, fitness, and the solidcore workout
• Passionate about helping others become the strongest version of themselves and achieve their goals
• Ability to thrive in a fast‑paced, entrepreneurial environment
• Prior group fitness experience is a plus but not required
• Outgoing and personable with a desire to build relationships within and outside the solidcore community
• Team player with a positive attitude
• Genuine desire to inspire and motivate others
• Reliable and professional
• Comfortable on a mic leading a fast‑paced class with loud music and lots of energy in the room
• 1 year sales experience preferred
• MBO experience preferred
• Outstanding customer service skills
• Strong organizational skills and attention to detail
• Willingness to initiate tasks and perform duties without direction
• Ability to stand for long durations

• Minimum fifteen hours of weekday availability per week (Mon‑Fri)
• One full weekend day per week
• Ability to coach a minimum of three holidays per year: one summer holiday (Memorial Day, Fourth of July, Labor Day), one winter holiday (Thanksgiving, Christmas, New Years Day), and one pre/post holiday (Black Friday, Christmas Eve, New Years Eve)
• Ability to coach a minimum of six classes (nine hours) per week

• Core Crew wage: $12.00/hour
• Competitive compensation plan with a starting pay of $20.00 per class
• After three months of coaching, chance to earn a percentage of total class…