Senior Technical Consultant; Team Lead

Overview

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to help lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s low-code platform for our commercial clients.

This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, develop APIs to integrate with multiple systems, and lead/mentor consultants through fast-paced software implementations. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Lead projects and drive the full software development life cycle for post-sale client solutions on the Appian platform in an agile environment. Define, design, develop and implement custom software solutions and relational data models. Develop APIs for system integration and mentor consultants through fast-paced implementations. Collaborate with client technical teams and business users to understand processes and requirements, and support client adoption by enabling self-sufficiency in building process applications.

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• Familiarity with AWS, AI, Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

• Training and Development: onboarding-focused training with ongoing mentorship and development resources
• Growth Opportunities: leadership programs, Appian University, skills-based training, and tuition reimbursement
• Community: inclusive culture with employee-led affinity groups and networking opportunities

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world’s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit  [Nasdaq: APPN]

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.