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Field Service Technician

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: ZEISS Group
Full Time position
Listed on 2026-01-27
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Apply for the Field Service Technician role at ZEISS Group
.

ZEISS has been in business for over 177 years, pioneering science and advancing technology in a global company with more than 42,000 employees.

What’s the role?

As a Field Service Technician you work with an exemplary team within Carl Zeiss Industrial Quality Solutions, LLC. You will install, service, and calibrate high‑tech machinery, support the R&D team on design and testing, and assist production during assembly and setup.

Responsibilities
  • Install, repair, troubleshoot, service, and calibrate high‑tech machines at customer locations.
  • Demonstrate excellent customer service skills with passion and dedication.
  • Learn new skills on high‑tech Coordinate Measuring Machines (CMMs) using mechanical and electronic aptitude.
  • Complete necessary administrative paperwork accurately.
  • Work independently in a high‑pressure, fast‑paced, and innovative environment.
  • Travel 90–100% within the service area, including international travel as needed.
  • Perform other duties as required.
Qualifications
  • High school graduate or GED.
  • AS/BS in Electronics, Industrial Mechanics, or military technical training, or 4+ years of related experience.
  • Experience with hand tools and basic electrical test equipment.
  • Microsoft operating system knowledge.
  • Capability to lift up to 75 pounds unassisted.
  • Willingness to work a minimum of 50 hours per week, including overtime.
  • Ability to work in an industrial production shop floor environment.
  • Valid driver’s license.
  • Excellent communication and customer service skills.
Nice to Have
  • Experience installing and troubleshooting industrial electronics, machines, or computer systems.
  • Experience with CMM installation and troubleshooting (preferred but not required).
Your ZEISS Recruiting Team

Christina Choing

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizenship status, sexual orientation, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

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