Associate Account Executive​/Sales Associate

Position: Associate Account Executive / Sales Associate
Job Type

Full-time

Description

COMPANY OVERVIEW

Atmosphere Commercial Interiors is one of the nation's largest commercial furnishings providers, creating engaging and inspiring spaces that are thoughtfully tailored to our clients' needs and business goals. We serve a diverse range of organizations-from small businesses to Fortune 500 companies-across corporate, healthcare, education, sports, and hospitality environments. Our comprehensive suite of services includes asset and order management, space planning, facility and installation services, and full project management support.

At Atmosphere, we are committed to delivering exceptional service to our clients while continuously investing in a collaborative, supportive, and rewarding work environment for our team members.

Atmosphere is part of Omni Workspace, a national platform that provides strategic leadership, operational resources, and shared expertise to a portfolio of Steelcase and commercial facility services companies. Omni Workspace's family of distinctive brands-including Atmosphere Commercial Interiors, Aurora Procurement Solutions, Emerald Blue, Meso Built, and Turnkey Project Services-each demonstrates market leadership within its specialty while working together to deliver superior products, services, and long-term value to clients.

Being part of the Omni Workspace umbrella allows Atmosphere to combine local market expertise with national scale, enabling us to build enduring partnerships and deliver innovative, high-impact solutions for the organizations we serve.

PRIMARY FUNCTION

This position will work directly with the collective sales team to assist in managing the client relationship and project requirements. Participate in the client relationship assuring that all interactions will result in a win for the client, a win for Atmosphere and a win for the team members. Support the sales team to continuously deliver against agreed upon expectations; including flawless execution, maximizing productivity and utilize resources that will exceed our client's expectations.

Implement skills to successfully lead and manage projects which continuously deliver results that meet or exceed expectations. This includes managing costs and resources and minimizing errors. Increase revenue by identifying opportunities to sell additional products and services with clients.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Conduct client meetings in conjunction with the lead salesperson to understand the client's business needs and relevant buying influences.

Communicate and document product and service information to the client linking to their business results they are trying to achieve.

Collaborate with internal teams to finalize design, specification and pricing information to be presented to the client in support of request for bid or project negotiations.

Work with client, design and sales to develop functional and creative design solutions that meet the client's requirements, aesthetic and budget. Ensure accuracy of all drawings and specifications prior to presenting to client and/or placing an order.

Specify and offer ancillary products as needed, leading with Steelcase and the collection of the Steelcase partners to provide a good, better, best options based on needs of client and salesperson.

Assist in managing the scope, schedule and budget for small and large complex projects.

Assist in facilitating client requests for pricing, specifications, information and other service requirements. This can involve; helping with quotes, negotiation pricing and terms, cost/benefit analysis, reviewing finishes and options, ordering finishes samples as needed, warranty information, freight, availability/lead times, COM approvals and yardage requirements, and request product samples when required. Assist in managing budget to actual costs for each project.

Larger, complex projects may require participation in pre-install project meetings with project team, contractors and other labor trades. May communicate project requirements, timing, and work plans with client, general contractor or other responsible party designed by the client.

Will assist in helping to develop and manage project schedule and timeline. Establish and coordinate delivery phasing of product with service providers. May coordinate and lead project team meetings and ensure of accurate information is communicated to all internal and external stakeholders in a timely manner.

Demonstrate problem solving during install; research and resolve product issues while keeping appropriate individuals informed of progress.

Assist with scheduling and participate in punch list walk-through with client and contractors. Ensure action plans are documented appropriately and communicated to project team and client. Confirm punch lists is managed to its completion, including sign off by client.

Assist design team with field measurements and checking specifications against plans. Provide value engineering solutions and communicate required changes to…