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Sales Support Specialist – Government & Billing

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Orascoptic
Full Time position
Listed on 2026-01-23
Job specializations:
  • Sales
    Business Administration
Salary/Wage Range or Industry Benchmark: 20.7 - 28.4 USD Hourly USD 20.70 28.40 HOUR
Job Description & How to Apply Below

Sales Support Specialist – Government & Billing

Join to apply for the Sales Support Specialist – Government & Billing role at Orascoptic.

Position Summary

The primary functions of the Sales Support Specialist – Government and Billing are to support Government customers and to work closely with the accounting team to resolve issues with billing customers. The candidate will have strong interpersonal skills, be customer focused, and results driven. This role requires high detail orientation and the ability to pivot between tasks as needs arise. Consistency in applying policies and procedures is critical.

The position is customer focused, providing accurate information to all relevant constituents.

Essential Duties And Responsibilities
  • Coordinate and process all incoming Government orders daily.
  • Pull website orders and process (ECAT, GSA Advantage).
  • Monitor incoming orders via mail, fax, email, trade show, phone calls, and sales reps for accuracy.
  • Ensure orders entered comply with Government Base coding parameters.
  • Utilize and maintain Oracle Government Base codes list.
  • Monitor Government open orders in Tableau for timely shipments.
  • Contact end users and sales reps to get info needed to complete order.
  • Maintain government information booklet for new sales reps.
  • Process all quotes and invoices for the business.
  • Assist with month and quarter end activities.
  • Handle other duties and projects as assigned.
Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must be able to function in a fast‑paced environment where priorities may change rapidly.

Minimum Requirements
  • High School Diploma.
  • Proficiency with data review/analytics.
  • Highly organized.
  • Exceptional attention to detail.
  • Intermediate proficiency with Microsoft Office applications (Outlook, Word, Excel, and PowerPoint).
Preferred Requirements
  • Associate’s degree.
  • Excellent verbal and written communication skills.
  • Teamwork – willing and able to work closely and effectively with other departments, peers.
  • Results orientation – consistently deliver results.
  • Communication – effectively communicate in both written and verbal forms.
  • Professional work and detail orientation – high level of professionalism.
  • Positive attitude – does what it takes to successfully accomplish goals.
Target Market Salary Range

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, skill sets, relevant education and certifications, depth of experience, performance, and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401(k) match, and/or other applicable compensation plans.

Salary

$20.70 - $28.40 per hour.

Operating Company

Orascoptic.

Equal Employment Opportunity

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://(Use the "Apply for this Job" box below). compliance/posters/pdf/.

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