Warehouse Quality Coordinator

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross‑docking services. We operate refrigerated and non‑refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs.

We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family‑run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

This position is primarily responsible for the quality control of outbound and outbound shipments.

• Physical audit of the daily outbound and inbound shipments to ensure accuracy
• Responsible for timely resolution of shipment exceptions
• Working knowledge of sales and purchase order management using SAP
• Company record retention by maintaining shipping related documentation and correspondence in a designated and fully secured company site
• Communicate with customer service representatives on any changes or relevant information pertaining to each individual order.
• Customer Service for Facility Customers & Problem Resolution
• Customer Complaint Logging
• Process Improvement
• Claims Investigations
• Assist in Cycle Count Program
• Other Duties as Assigned by Management

• Positive Attitude
• Basic Math & Reading Skills
• Good Problem Solving & Decision‑Making Skills
• Ability to Read/Write in English
• Ability to Follow Instructions Closely
• Ability to Function Effectively in a Team & Fast‑Paced Environment

• High School Diploma (or equivalent)
• Strong Computer Skills (Microsoft Office)
• Strong Phone Skills/Etiquette
• SAP experience
• Understanding GMP (Good Manufacturing Practice).
• Ability to work independently and as a part of a team.

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1 st of the month following 30 days of hire. Additional benefits available 1 st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short‑term disability, company paid long‑term disability and 401K plan with company match.

Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre‑employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug‑free workplace.

Monday - Friday, 8:30AM - 5PM