Sales Floor Associate - West Towne Mall

Overview

Join to apply for the Sales Floor Associate - West Towne Mall role at JCPenney

Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? This role involves customer service, merchandise handling, and store operations to support a great shopping experience.

• Customer Service & Sales:
  Greets and assists customers in finding products and delivers outstanding customer service; partners with team members when additional support is needed; actively listens to customer issues and resolves problems.
• Truck / Restock & Inventory:
  Follows placement directions to stock merchandise; supports merchandise receipt and reverse logistics; assists with inventory processes; contributes to the Shoe on Display restocking and stockroom organization; identifies replenishment opportunities.
• SET / Visual / Environment:
  Assists with SET processes by planning floor moves, placing graphics, and executing visual detailing; identifies sell-through opportunities and remerchandises the selling floor; helps oversee fitting room and sales floor recovery; contributes to visual elements supporting merchandising statements; maintains stockroom.
• Omnichannel:
  Assists with  orders, returns, and aged/undelivered orders as needed; supports Buy Online Pick Up In Store and Ship from Store processes as needed.
• General Operations:
  Supports Merchandise Transfer Out (MTO), Return to Vendor, and Return to Warehouse activities; assists with Defective process to ensure inventory integrity and prevent shrink.

• Work experience:
  
  1-2 years of retail experience.

• Pay Range: USD $13.00/Hr – $16.25/Hr.
• Benefits package includes medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match (eligible).
• Associate discount on JCPenney merchandise; additional holiday compensation for eligible associates.

JCPenney is the shopping destination for diverse, working American families. The Company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry and provides personal services including salon, portrait, and optical. The Company and its associates serve customers statewide and nationwide across  and 650+ stores.

Note:

At this time, JCPenney does not anticipate closing this job opportunity.