Leasing and Community Relations Specialist

In 2014, Prime Urban Properties was founded to provide a quality experience to the owners and residents of our upscale apartment homes.

Summary

We are seeking a full-time Leasing and Community Relations Specialist with excellent customer service skills and a can-do attitude.

This employee is responsible for portraying Prime Urban Properties’ reputation for providing superb customer service while finding prospective tenants their new home (and earning commission when they do).In addition to providing a guiding voice to prospects, they will plan tenant events, create calendars highlighting events around town, and innovate our marketing.

Each day brings something different!

Why PUP

We pride ourselves on being different than other property management companies. This applies to how tenants and employees are treated, amenities we include in rent, tenant events and services, how properties are maintained and kept, and our level of community support and involvement.

We believe in making the employees the best they can be and supporting them in finding a place to thrive.

Once you are a part of the PUP family, we’ll work with you to support your career goals.

Is This You?

You’re a self-starter who wants to move past just giving excellent customer service.

You’ve done at least one year working in a fast-paced environment and are ready to work with the best.

You’re organized, motivated, friendly and confident.

You’ll work as a part of a team that works together to provide an excellent experience to every prospect, tenant, vendor and owner.

Small Team, Big Benefits

We’re a small group (though we keep growing) but that doesn't translate to small benefits.

Almost immediately, you’ll have access to company paid health and dental.

Don’t need it?

We’ll give you a little extra each month instead.

Need a vacation or sick day?

Paid time off is available for all full-time staff in addition to the paid holidays.

Need to go to the doctor's office or get a haircut?

Each PUP employee gets an additional hour a week for self-care because we understand the importance of mental, emotional, and physical health.

Also, since we know you don’t plan on working forever, we offer a 401(k) plan and matching.

After a year of being a part of the PUP team, you’ll get to participate our profit-sharing program.

When PUP succeeds, you will too!

Essential Functions

• Support PUP staff to meet business and organization goals.
• Engage with prospective tenants by phone, email, and in-person showings to identify apartments matching their criteria.
• Ensure Prime Urban Properties website, Craigslist, and other advertising sites display accurate availability, formatting, and pricing.
• Conduct presentations for property lease-ups.
• Schedule, give notice, and send showing confirmation emails.
• Assist with move-out and move-in materials and procedures.
• Inspect properties, enter service issues into Rent Manager and work with Property Managers on reconciling tenant security deposits
• Initiate market studies and tenant surveys.
• Support Property Managers and marketing department.
• Assist with renewals and file audits.
• Assist with monthly, annual, and ongoing tenant relation activities and notices.
• Plan resident events, contests, and engagement.
• Maintain prospect, tenant, and property files.
• Manage social media accounts to maximize exposure and engagement.
• Comply with Fair Housing and all other regulations and applicable laws regarding housing.

Qualifications and Requirements

• Commitment to excellent customer service.
• Exceptional attention to detail and ability to multi-task.
• Able to use good judgment and work with minimum supervision.
• Experience with sales.
• Experience with Microsoft Office Suite.
• Experience with real estate management software preferred.