Senior Workplace Experience Coordinator

As a Senior Workplace Experience Coordinator at M3, you'll lead the charge in creating exceptional work environments across our office locations. This role offers an exciting blend of operational leadership, project management, and the opportunity to mentor junior team members while collaborating with the Senior Director of Workplace Experience, making it an ideal opportunity for experienced professionals looking to make a significant impact while advancing their leadership skills in a growing organization.

• Oversee day-to-day operations for assigned office locations, ensuring safe, clean, and functional work spaces for all team members.
• Lead space utilization efforts and strategic planning initiatives to maximize workplace efficiency and employee satisfaction.
• Manage vendor relationships and coordinate service providers for routine services and minor projects, ensuring cost‑effective solutions.
• Support lease administration by tracking expiration dates, preparing documentation, and maintaining accurate records.
• Serve as backup for mailroom operations, including mail preparation and processing for the organization.
• Drive process improvements and automation initiatives to streamline mail handling and reduce operational time.
• Maintain building safety standards, conduct periodic safety checks, and support comprehensive safety training initiatives.
• Lead small‑scale workplace projects from conception to completion, ensuring timelines and budgets are consistently met.
• Mentor and guide Workplace Experience Coordinators, providing expertise on processes and best practices.
• Collaborate on business continuity plans and emergency response procedures to ensure organizational resilience.

• Bachelor's degree preferred.
• 3–5 years of experience in workplace operations, facilities management, or related field.
• Strong organizational and project management skills with proven ability to handle multiple priorities.
• Excellent communication and problem‑solving abilities, with experience in vendor management.
• Proficiency in Microsoft Office Suite and facility management systems.
• Valid driver's license and compliance with M3's motor vehicle safety policy.
• Ability to work in an active office environment and travel to regional offices for day trips.
• Leadership experience and mentoring capabilities are highly valued.

Your role at M3 won’t be about the boundaries presented in a job description – it’s about the possibilities that you can envision once you walk through the doors on your first day. We’re looking for people ready to take control of their career and excited to make a real impact with their position.

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer‑sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity.

Autonomy— Being able to work towards a common goal, but how you get there is an open book.

Immediate Impact— Every M3er can make an impact, from day one in any role.

Powered by Team— Be a part of a close‑knit group of team members with whom you build trust and share responsibility.

People— Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely every so often while still fostering collaboration and innovation in our office spaces. We prioritize work‑life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time‑off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well‑being and…