Supervisor – Provider Relations And Wellness

SUPERVISOR – PROVIDER RELATIONS AND WELLNESS

Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position.

Supervisory role involving provider onboarding, panel maintenance, provider engagement and wellness coordination.

• Provider Onboarding:
  Receiving onboarding requests, vetting them and facilitating the onboarding by following the laid out due process.
• Provider Communication:
  Ensuring providers are well informed regarding scheme appointments and suspensions, company processes and any other information that may need to be communicated to service providers.
• Provider price negotiation:
  Reviewing costs and negotiating with service providers to ensure competitive prices are observed, during provider onboarding, contract renewals and other periods the company dictates.
• Provider Discounts:
  Negotiating for discounts from service providers from time to time, and ensuring the discounts are well set up in the system and routinely applied.
• Provider Audit:
  Carrying out physical audits for both new and existing providers to ascertain provider quality of service delivery and mitigate fraud.
• Wellness coordination:
  Working closely with the Client relationship team, ensure wellness camps and health talks are well organized and conducted.
• Provider engagement:
  Ensure creation and maintenance of provider relationships, through phone calls, service meetings and provider visits.
• Interdepartmental collaboration:
  Carry out other duties in support of other departments within the business unit or as may be assigned by the supervisor.

• Customer Focus
• Ownership & commitment
• Team Spirit
• Ability to multi-task
• High levels of integrity.
• Proficiency in Microsoft applications.

• Bachelor of Science in Nursing.
• Minimum 2 years’ experience in a similar position.

Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email:  so as to be received by Wednesday 28 th May, 2025.

Your privacy matters to us at Madison Group Limited, as part of our hiring process your personal data will be processed in line with our Recruitment Privacy Notice, which is available at  .