Intelligence Manager

Michael Best & Friedrich is seeking a Competitive Intelligence Manager in any of our Colorado, Illinois, North Carolina, or Wisconsin offices. Under the leadership of the Director of Research Services & Competitive Intelligence, the Competitive Intelligence Manager provides business and competitive intelligence research and analysis in support of the firm’s strategic priorities.

• Lead business and competitive intelligence research and analysis efforts in support of the firm’s strategic plan
• Collaborate with Research Services and Business Development teams in support of attorney and client research needs
• Research, analyze and organize internal and external intelligence on key clients and prospects as well as competitors
• Conduct competitive intelligence and benchmarking research within an industry or among peer firms
• Monitor alerts and news activity to support proactive industry and client initiatives and the development of best practices
• Manage CI team function, development and workflow
• Manage additional research and organizational functions as assigned

• Master’s degree in Library and Information Studies from an ALA accredited graduate program is preferred
• Minimum of 5-7 years of progressively responsible experience in a similar role at a law firm or other professional services environment
• Knowledge of research resources commonly used in large law firms
• Understanding of the broad areas of law practiced by a full‑service firm
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work well under pressure and meet tight deadlines
• Ability to work well independently as well as effectively within a team
• Ability to develop relationships and foster teamwork at all levels of the Firm

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Strong oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

• Ability to maintain composure and demonstrate good judgment

Valid authorization to work in the U.S.

This is an opportunity to work with the Best
. We are Michael Best & Friedrich, LLP
. We are a full‑service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high‑net‑worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same:
For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

We have offices in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha);
Illinois (Chicago);
Utah (Salt Lake City);
Colorado (Denver, Broomfield);
Texas (Austin);
North Carolina (Charlotte, Durham, Raleigh, Wilmington);
California (Los Angeles);
Nebraska (Lincoln); and Washington DC
. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients.
This position can be based in any of our offices in CO, IL, NC, or WI.

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well‑being, both at work and petitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation…