Senior Manager, IT Procurement & Vendor Management

The Senior Manager, IT Procurement & Vendor Management develops and executes enterprise technology sourcing strategies that deliver value, manage risk, and support American Family's strategic goals. Reporting to the Procurement Director, you will lead a team responsible for managing approximately $300M in annual IT spend across a complex supplier ecosystem. We are looking for a leader with deep experience operating in large enterprise environments with extensive technology spend and extensive vendor portfolios.

You will lead full lifecycle sourcing plans, guide complex technology negotiations, and build partnerships with business and technology leaders to maximize value from American Family's technology investments.

The Senior Manager, IT Procurement & Vendor Management oversees a team of procurement and vendor management professionals responsible for executing full lifecycle sourcing strategies across the IT vendor ecosystem. You will guide the development of category strategies, sourcing pipelines, negotiation approaches, and vendor governance practices that optimize supplier performance, cost, and risk. Using strong business acumen and communication skills, the role builds trusted relationships with partners across Technology, Finance, Legal, Third-party Risk and Security while influencing strategic decisions and aligning sourcing activities with enterprise priorities.

The leader will also help develop talent, strengthen procurement capabilities, and advance best practices that support American Family's long-term growth.

Position Compensation Range: $ - $

Pay Rate Type:
Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

• Lead, coach, and develop a high-performing team of sourcing and vendor management professionals.
• Foster a collaborative, performance-driven environment built on trust, transparency, and accountability.
• Set clear goals, provide ongoing feedback, conduct performance evaluations, and support professional development.
• Promote engagement and continuous improvement as the team strengthens American Family's procurement capabilities.

• Lead the development of enterprise IT category strategies aligned with American Family's technology roadmap and financial goals.
• Oversee the full sourcing lifecycle including market analysis, RFX execution, supplier evaluation, negotiation strategy, and contract execution.
• Build structured sourcing pipelines, negotiation guides, and sourcing best practices across the IT procurement team.
• Identify opportunities for cost optimization, supplier consolidation, and improved commercial models across the IT vendor portfolio.

• Establish governance frameworks to manage supplier performance, contract compliance, and service delivery across strategic technology vendors.
• Lead supplier relationship management and performance reviews with important partners.
• Ensure contract management practices and agreement on commercial, legal, and operational requirements.
• Monitor supplier risk and performance, reporting progress, vendor performance, and market trends to senior leadership.

• Develop strong partnerships with technology and business leaders to support strategic initiatives and enterprise programs.
• Promote category management, strategic sourcing, and vendor management practices that enhance value and mitigate risk.
• Use data analysis and performance metrics to communicate insights, influence strategy, and support decision-making.
• Align team resources and sourcing priorities to support key business initiatives and operational goals.

• Demonstrated experience providing customer-driven solutions, support or service.
• Solid communication and influencing skills across varying leadership levels.
• Demonstrated experience driving business results.
• Demonstrated experience in creating meaningful data analysis and metrics to support business needs.
• Demonstrated problem‑solving skills related to complex vendor matters.
• Extensive knowledge of vendor contracts and commercial/legal terms and conditions.

• Significant experience leading sourcing initiatives within large enterprise organizations managing substantial technology spend.
• Experience working within large, highly matrixed organizations with extensive supplier portfolios.
• Demonstrated ownership of $100M+ in annual category spend with responsibility for sourcing strategy, negotiations, and supplier management.
• Deep knowledge of procurement processes including category strategy development, RFX execution, supplier evaluation, contract negotiation, and vendor governance.
• Experience sourcing and negotiating technology solutions including SaaS platforms, enterprise software, cloud services, and managed…