Scrum Master

Job Description

We are seeking a dynamic and experienced Scrum Master with 4 years of hands‑on experience in Agile environments to drive high‑performing Scrum teams and enable seamless product delivery. This role is ideal for someone passionate about Agile values, team empowerment, and continuous improvement, with a proactive mindset to foster collaboration and transparency. Experience in the insurance domain will be an added advantage.

As a Scrum Master, you will facilitate and guide Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives, ensuring each session is productive, time‑bound, and aligned with sprint objectives. You will champion Agile principles, fostering a culture of accountability, self‑organization, and cross‑functional collaboration within the team. By coaching and mentoring team members, you will help them deepen their understanding of Agile frameworks and continuously enhance their performance.

You will proactively identify impediments impacting team velocity and work closely with stakeholders to remove blockers, enabling smooth and efficient delivery of high‑quality products. You will also promote transparency, encourage open communication, and support the team in achieving consistent sprint outcomes.

• Strong understanding of Agile principles and hands‑on experience working as a Scrum Master in Scrum‑based delivery models.
• Proven experience facilitating Scrum ceremonies and guiding teams toward continuous improvement.
• Ability to identify and resolve impediments while maintaining team focus and momentum.
• Excellent communication, stakeholder management, and conflict‑resolution skills.

• Experience working in the insurance domain.
• Strong coaching and mentoring capabilities with the ability to nurture self‑organizing teams.
• Scrum Master certification such as Certified Scrum Master or equivalent Agile certification.

If you are passionate about enabling Agile excellence and driving team success, we encourage you to apply for this exciting opportunity.

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global Services, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.

We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.