Business Analyst​/Consultant III

Business Analyst/Consultant III (Hybrid)

Primary

Location:

Madison, Wisconsin

• ITIL 4 Foundation certification or similar.
• CompTIA A+ certification of similar.
• PMP certification or similar.

• Advanced knowledge of business analysis: business process documentation, business process design, requirements gathering, functional design.
• Advanced knowledge of quality assurance and software testing methodologies.
• Knowledge of project management principles, methods, and practices.
• Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
• Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.

• Create documentation of process and system development changes and assist business and technical staff to draft new procedures and publications.
• Lead and participate in teams representing the business needs to technical staff and technology system capabilities to business staff.
• Facilitate discussions among all appropriate technical and business staff to clarify business rules, define system output, facilitate the design of business and technology system processes, and negotiate project timeline changes.
• Analyze and document business rules, business and technical requirements, and system operations and procedures.
• Coordinate department business program specialist and technical staff efforts to clarify, revise, develop, and implement process descriptions and functional programming specifications.
• Track system problems and their resolution using DFI's help desk ticketing system, bug-tracking system and other IT request systems. Investigate and analyze system problems and design solutions.
• Coordination, planning and execution of efforts around Quality Assurance of business systems and processes, reliability testing for the agency’s products and/or development processes.
• Develop and execute test cases, scripts, plans and procedures. Record test progress and results.
• Review existing and proposed rules, policies, and procedures for impact on current and proposed business processes. When necessary, adjust proposed processes or propose rule, policy or procedure changes to maintain compliance with all applicable constraints.
• Develop software-testing plans and conduct software tests from components to entire systems.
• Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solutions to these issues.
• Document user-acceptance test criteria and conduct user/system acceptance testing.
• Follow software development life cycle methodologies and practices around system testing and quality assurance processes.
• Provide thorough feedback to business and technical staff regarding needed enhancements.
• Analyze business data integrity throughout the project.

Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit  or call .