System Engineer; Omnissa Horizon-Wisc. residents

Job Title:

Systems Architect III

Location:

Wisconsin (Primary residence required). Primarily remote (approximately 90% remote / 10% onsite). Candidates must be able to report onsite in Wisconsin as needed and must reside in Wisconsin or be willing to relocate within 30 days of the start date at their own expense.

Start Date:

Mid‑March (anticipated).

Work Schedule:

Work must be performed during Central Time business hours, generally between 9:00 a.m. and 3:00 p.m., or as defined by the hiring manager. On‑call support and occasional weekend work may be required for maintenance or operational support.

The Systems Architect III will serve as a technical lead for backend infrastructure services in a large, diverse enterprise environment that includes both cloud‑based and on‑premises systems. This individual will work closely with IT leadership, project teams, and operational staff to ensure infrastructure components are designed, implemented, maintained, and operating reliably to support business and project needs. This role requires a balance of hands‑on technical expertise and technical leadership
, including guiding small teams, supporting modernization initiatives, and providing third‑level support for complex systems.

• Act as a technical lead for backend infrastructure services, ensuring systems are stable, secure, and aligned with organizational standards and best practices.
• Analyze existing and emerging technologies and provide documented recommendations to improve system performance, reliability, scalability, and cost efficiency.
• Lead or support system implementation, modernization, and upgrade initiatives, applying appropriate project methodologies and frameworks.
• Collaborate closely with project managers, supervisors, and cross‑functional IT teams to define technical requirements, solution designs, timelines, and risks.
• Provide third‑level technical support for infrastructure systems, including troubleshooting complex issues and guiding resolution efforts.
• Direct and prioritize the work of a small technical team, including operational support, maintenance activities, and on‑call functions.
• Document system architectures, processes, and procedures using appropriate tools and standards.
• Communicate clearly and regularly with management, providing status updates, risks, and recommendations without requiring repeated follow‑up.
• Partner with internal and external stakeholders, including third‑party vendors, to support infrastructure delivery and ongoing operations.
• Support compliance, security,