Business Systems Analyst

Position: Business Systems Analyst – Applications
Job Summary
:
Dynamic Lifecycle Innovations is a company focused on giving electronics their next best life while protecting the planet. The Business Systems Analyst will own the health, stability, and continuous improvement of enterprise-wide business platforms, ensuring systems like ERP and CRM deliver real business value and partnering with various teams to improve efficiency and decision-making.

Responsibilities
:

• Own day-to-day stability and performance of enterprise applications including ERP, CRM, financial systems, and reporting platforms

• Serve as the primary point of contact for application support, configuration, access, and issue resolution

• Manage and resolve tickets related to system issues, integrations, data concerns, and user support

• Gather, analyze, and document business requirements for enhancements and process improvements

• Partner with stakeholders to identify opportunities to improve efficiency and user experience

• Support testing, deployment, and adoption of system updates and enhancements

• Maintain system documentation, governance standards, and change management practices

• Collaborate cross-functionally to support reporting, analytics, and enterprise initiatives

Qualifications
:
Required
:

• Associate degree in computer science, management information systems, or a business-related field (Additional relevant experience will be considered in lieu of formal education)

• 1–3 years of experience supporting or maintaining enterprise business applications

• Experience working with ERP, CRM, financial systems, or enterprise reporting tools

• Strong understanding of enterprise application workflows and lifecycle management

• Working knowledge of integrations, data flows, and relational databases

• Ability to translate business needs into clear, actionable requirements

• Strong troubleshooting, analytical, and problem-solving skills

• Clear communicator across technical and non-technical audiences

• Comfortable prioritizing work in a ticket-based support environment

Preferred
:

• Exposure to Power BI, Power Platform, low-code tools, or analytics environments

Company
:
Dynamic Lifecycle Innovations provides legislative recycling, program management, e-recycling, logistics and IT asset disposition services. Founded in 2007, the company is headquartered in Onalaska, USA, with a team of 201-500 employees. The company is currently Growth Stage.