Problem Manager: ITIL RCA Lead Stable IT Infra
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-03-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
A technology services firm in Wisconsin is seeking a Problem Manager responsible for overseeing the lifecycle of IT problems to prevent recurrence. The role encompasses root cause analysis, collaboration with change management, and implementation of process improvements. Candidates should have a Bachelor's degree and over 4 years of experience in problem management, strong ITIL framework knowledge, as well as expert-level analytical skills.
The estimated compensation for this role ranges from $94,100 to $132,500.
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