Design Operations Consultant

Overview

Senior Design Operations Contractor (Remote)

Type:
Contract-to-Hire

Duration: 6 Months+ (Likely Extensions/Conversion to FTE)

We're seeking a thoughtful and proactive Design Operations Contractor to help a high-performing design team operate at its best. This is a net new position created to address challenges around velocity, rigor, and operational cohesion. There is a general lack of standardized processes that will need to be addressed from a high level, thought leader perspective.

You'll work closely with design leadership and cross-functional partners to streamline operations and foster a healthy, productive design culture.

• Workflow Optimization - Improve delivery speed and process efficiency
• Tool Management - Assess current tools, identify gaps, and recommend improvements
• Metrics Development - Create KPIs to measure design ops effectiveness

• Refine and maintain design workflows to reduce friction and improve consistency
• Coordinate cross-functionally with product, engineering, and marketing teams
• Administer and optimize design tools (e.g., Figma, Miro, Notion)
• Support design rituals like critiques, retros, and showcases
• Maintain documentation and knowledge management systems
• Track and report on team health, project progress, and operational improvements
• Manage vendor relationships and assist with budget tracking for tools, training, and events

• 3-5 years in design operations, program management, or similar roles within design/product orgs
• Strong organizational and communication skills
• Experience with design tools and systems
• Collaborative mindset and ability to build trust across disciplines
• Comfortable in stable environments focused on continuous improvement

• Background in design or UX
• Experience in remote/distributed teams
• Familiarity with agile or lean methodologies
• Experience building a Design Ops program from the ground up

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.