Shared Capabilities Director

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Job Category:

Limited

Regular

IT Director II (Inst)

Develops and directs the implementation of strategic plans for enterprise information technology (IT) function(s), program(s), or service(s) to ensure resources are utilized and to provide effective information technology services. Typically manages enterprise IT services, serving the institution(s) through subordinate managers.

The Shared Capabilities Director (director) leads the team responsible for providing shared capabilities across the Workday and Enterprise Solutions Team (WEST). These capabilities enhance the overall teams’ ability to solve business problems and enhance UW's use of Workday and other enterprise applications. The director works with WEST leaders to ensure strategic alignment of resources and the effectiveness of technology solutions.

The director works across the HCM, Finance and technology teams to advance the delivery capabilities of the overall team. These capabilities include, and are not limited to, project management, organizational change management, cross-functional system solution design and configuration, testing, release management, system access architecture and management, security, system administration and configuration, standardized team-wide work processes and governance.

The director provides strategic leadership for functions that span WEST. The director partners closely with Universities of Wisconsin business leaders to ensure operational needs are successfully enabled by enterprise technology solutions. The director establishes operational success measures and works with their team to identify opportunities to improve operational effectiveness. The director confirms operational milestones are met and tracks process key performance indicators in partnership with the WEST management team and other business leaders.

The director is responsible for effective communication and reporting to stakeholders at all levels of the Universities of Wisconsin, collaborating across lines of business to manage cross-functional topics and working closely with executive leadership to maintain alignment and provide the information required when and how they need it.

In partnership with the WEST leadership team, the director is responsible for the successful facilitation of on-going governance and prioritization efforts (including decision-making and issue/risk management) to ensure WEST is aligned with the highest value initiatives for the Universities of Wisconsin. The director stays closely connected with Workday and associated technology advancements to advise WEST and business leaders on the availability of new technology solutions.

Partnering with the functional teams, the director develops the UW enterprise applications product road map, facilitates key decisions regarding the system configuration and operation, advocates for the product internally, and represents the team in meetings with peers and executive leaders across the university user community. The director enables UW enterprise application product roadmap and continuous improvement efforts through relentless prioritization of backlogged items to ensure the team is delivering the most valuable solutions (e.g. working on the right things at the right time).

The director seeks opportunities to eliminate gaps and implement solutions that add value to the business through the alignment of product and business strategy. They facilitate the constant review of the product backlog, ensuring resources are focused on the initiatives that will create and add the most value while facilitating the uptake of new system functionality in order to stay current and take full advantage of UW's enterprise application investments.

The director works to secure timely decisions and facilitate business decision-making/escalations within the team and through governance.

The Shared Capabilities Director leads the team responsible for updating and implementing new system configurations and provides…