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IT Consultant

Bilingual Dynamics 365 CS & Omnichannel Consultant

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Concentrix
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Consultant
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading customer experience solutions provider is seeking a Bilingual Service Delivery Manager to leverage Dynamics 365 solutions. This role involves leading workshops to analyze customer service processes, designing system features, and implementing omnichannel capabilities. The ideal candidate has 8-10 years of experience in Dynamics 365, is fluent in both English and Spanish, and possesses strong communication skills. Join us to shape transformative customer experiences and drive innovation in our field.
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