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Patient Portal Tech Support Agent
Job in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-18
Listing for:
Healthtech Inc
Full Time
position Listed on 2026-01-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A health services provider is seeking a Patient Portal Service Desk Agent I to offer technical support for hardware and software. Responsibilities include diagnosing and resolving user problems, documenting incidents, and delivering excellent customer service over various communication channels. Ideal candidates should have strong communication skills, a knack for problem solving, and an ability to work both independently and in a team environment.
A preference for location in Madison, WI but not mandatory.
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