EHR System Analyst; LTE

Location: Remote
Employment type: Full-time (LTE) | Day Shift | Monday-Friday | 6-month assignment

Make a lasting impact with Agrace

Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. This temporary EHR Analyst role supports meaningful, patient-centered care.

• Epic Builder
  • Analyze, design, develop, build/configure/code, test, debug, and document activities to support the implementation and maintenance of the Epic platform.
  • Facilitate the development, testing, implementation, and documentation of monthly software updates/client packs and quarterly system upgrades.
  • Monitor Epic system for issues related to maintenance, upgrades, and implementations.
  • Ensure data integrity for assigned applications, testing to ensure new code does not impact previous versions.
  • Coordinate shared category lists and system settings with partner application teams.
  • Create and maintain technical application documentation including test plans, architecture diagrams, data flows, use cases and workflows.
  • Prioritize and implement change control for all assigned systems and modules.
  • Assist other team members in the analysis, design, configuration, testing and maintenance functions.
• End-user support
  • Perform in-depth analysis of Epic workflows, applications, and systems; develop solutions to meet business requirements; recommend a course of action.
  • Process, troubleshoot and log end-user issues and resolution in ticketing software.
  • Act as a resource for client data corrections.
  • Serve as a liaison between infrastructure and vendor technical contacts.
  • Participate in after-hours on-call rotation.
• Process Improvement
  • Analyze Epic workflow/application/system and develop solutions to meet business requirements.
  • Use best practices to assist in business operational process design, reengineering and documentation for new technology.
  • Assist with project documentation preparation.

• Dorothy certification required;
  Comfort certification preferred.
• 2 years’ experience supporting Epic.
• Advanced experience with Remote Client build and troubleshooting, including client packs.
• Advanced knowledge building Careplans and working with Smart Text.
• General knowledge and experience building Reporting Workbench.
• Basic experience with Security Templates.
• Ability to work effectively and cooperatively with others.
• Strong technical aptitude and ability to research and resolve complex issues independently.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality regarding patients, families, caregivers, staff, donors, and organizational intellectual property.

• Health, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE+).
• Generous paid time off (PTO) and holiday paid time off.

Agrace Health Inc is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

For more than 45 years, Agrace has been an innovator and leader in hospice and palliative care. We are the largest hospice provider in Wisconsin and serve people across southern Wisconsin who are aging, seriously ill or grieving.