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HelpDesk/Support Technical Support IT Support Desktop Support

2nd-Shift IT Help Desk Technician

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Information Resource group, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
A tech support company is seeking a Help Desk I to provide assistance to state employees and citizens in Madison, WI. The role involves answering support calls, resolving IT issues, and documenting problems with State of Wisconsin applications. The ideal candidate has 6 months of call center experience and skills in customer service and basic IT troubleshooting. This is an onsite role with a 2nd shift schedule, requiring some flexibility for overtime.
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