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Hybrid IT Services Specialist — Customer Tech Support

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: American Family Insurance Agency Staff
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading insurance firm is seeking a Technology Services Specialist in Madison, WI. In this role, you will troubleshoot application issues, provide excellent customer service, and support vendor relationships. This position offers flexible work arrangements and an extensive benefits package, including health insurance and a competitive 401(k) plan. Ideal candidates will have certifications in Genesys Cloud and experience in customer service or IT support.
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