Senior IT Infrastructure Analyst

Senior IT Infrastructure Analyst page is loaded## Senior IT Infrastructure Analyst locations:
Madison, WI:
Cedar Rapids, IAtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR-9209
** Bring YOUR energy to Alliant Energy!
** At Alliant Energy, our purpose is to serve customers and build stronger communities.  We are passionate about powering beyond the market challenges of today, while powering what's next in energy.  When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between.  We want you to be safe, happy and healthy.  

That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.
** Job Summary*
* ** Join a company that’s powering growth and innovation!
** Alliant Energy is expanding its infrastructure to support a smarter, more connected future—and we need a
** Senior IT Infrastructure Analyst
** to help lead the way. In this role, you’ll work with our Telecom team on critical projects involving
** telephony systems, fiber management, and enterprise infrastructure**. If you’re passionate about building resilient networks and driving technology forward, this is your opportunity to make an impact.
** What you will do
*** Coordinates departmental projects and the design, evaluation, recommendation, building, testing and maintenance of medium to large computing services and writes specification documents for these systems.
* Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified time frames, uses troubleshooting tools and procedures to resolve issues, and maintains defined service levels.
* Provides leadership and guidance for resolution of moderate to complex operational issues.
* Complies with local, state, and government regulations such as SOX, NERC CIP, FERC, and TSA.
* Maintains disaster recovery plans and coordinates the planning and execution of disaster recovery drills.
* Leads creation and maintenance of technical documentation related to hardware/software in client computing environment as well as training materials for end users.
* Prepares communications and makes presentations on system enhancements and/or alternatives.
* Participates in the usage of Agile processes to gather requirements, develop solutions, and deliver products.
* Assists other teams and helps manage relationships with outside vendors.
* Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
** Education Requirements
*** Bachelor's Degree Emphasis in information technology or related area Preferred
** Required Experience
*** 6 years of experience in PC support in a networked environment, including system hardware and software support
* Advanced administrative experience with Microsoft Windows operating systems and software, standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution
** Knowledge, Skills, and Abilities
*** Demonstrated advanced understanding of software application packaging and distribution tools, methods and techniques.
* Demonstrated working knowledge of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
* Demonstrated effective interpersonal, verbal, and written communication skills.
* Demonstrated ability to apply logical reasoning to situations and derive workable solutions for moderate to highly complex problems.
* Demonstrated ability to lead a project team to the successful conclusion of moderate to complex technology initiatives.
* Ability to work effectively in a collaborative and inclusive work environment.
** Key Skills
*** Cloud Architectures
• Configuration Management
• Data Storage
• Database Storage
• Dev Ops
• Disaster Recovery
• IT Administration
• Infrastructure as Code (IaC)
• Systems Performance Monitoring
• Systems Designs
•…