UI​/UX Designer II; HYbrid at Serigor Inc. Madison, WI

Job Title

UI/UX Designer II (Hybrid)

Madison, WI

12 Months

The Client is looking for a UI/UX Designer II. Under the supervision of the IT Project Manager and IT Director, this position functions as part of the Information Technology team and is a resource for developers and elections specialists. This position will develop a high-level working knowledge of federal and state election laws, administrative rules and business processes to effectively interpret and apply these requirements to elections technology used throughout the state.

This position is responsible for designing, helping to develop, and maintaining the UI/UX for the rebuilding of the client registration system on .NET Core framework. This position is responsible for creating intuitive, efficient, and accessible designs that meet WCAG 2.1 AA standards and align usability and security requirements, while maintaining the overall structure and integrity familiar to system users. This position works collaboratively with developers and elections specialists to translate functional needs into user-friendly designs, conduct accessibility testing, and ensure the rebuilt application provides a consistent, responsive experience across devices and assistive technologies.

This position requires compliance with the agency's timekeeping system to ensure that tasks performed qualify under federal funding guidelines or that work representing State initiatives is tracked contemporaneously and is properly accounted for using State funds.

• Develop and maintain a high-level working knowledge of all elections laws governing responsibilities of state and local election officials and voters, as it relates to information technology systems.
• With guidance from developers, the project manager, and the IT Director, gather information from subject matter experts to design the UI/UX of the software as it functions for our client application.
• Have excellent communication skills to articulate design choices, present ideas, and to collaborate and work effectively with cross‑functional teams to bridge the gap between business and technical sides of the client application.
• Write clear and concise user‑friendly text for interfaces and provide design recommendations based on long‑term IT organization strategy.
• Design and help develop enterprise level applications and custom integration solutions including major enhancements and interface, functions, and features.
• Act as an internal consultant, advocate, mentor, and change agent within the organization as it relates to the UI/UX of the client application.
• Create low‑fidelity wireframes and high‑fidelity prototypes to visualize and test design concepts.
• Conduct user research, gather qualitative and quantitative data, and analyze it to inform design decisions.
• Create user personas, user flows, and journey maps to understand user needs and behaviors.
• Ability to use Telerik UI.
• Use front‑end web technologies like HTML5, CSS3, and JavaScript/jQuery, and potentially modern JavaScript frameworks (e.g., Angular, React, Vue.js).
• Design applications that are accessible to users disabilities, adhering to relevant accessibility guidelines as laid out in the WCAG 2.0 guidelines.

• Experience creating low‑fidelity wireframes and high‑fidelity prototypes to visualize and test design concepts at least 3 years
• Skills in writing clear and concise user‑friendly text for interfaces at least 3 years
• Experience in conducting user research, gathering qualitative and quantitative data, and analyzing it to inform design decisions along with creating user personas, user flows, and journey maps to understand user needs and behaviors at least 3 years

• Experience in designing with WCAG accessibility guidelines in mind
• Ability to clearly articulate design choices, present ideas, and work effectively with various teams (developers, clients, stakeholders)
• Familiarity with ASP.NET Core frameworks (including Razor), third‑party UI component libraries such as Telerik UI, and front‑end web technologies like HTML5, CSS, and JavaScript, and potentially modern JavaScript frameworks (e.g., Angular and React)