Funeral Director​/Care Team Manager

Overview

Are you looking for a change and an opportunity to work with one of the top funeral homes in the Madison and Dane County, Wisconsin area?

We are seeking a Care Team Manager / Funeral Director to lead our Care Team with compassion, professionalism, and excellence in service.

Cress Funeral Service isseeking licensed

Care Team Manager/Funeral Directors to work with a great team of funeral professionals. Cress was established in 1869 and serves the greater Madison and Dane County area. We pride ourselves on consistently providing a high level of service to our families and to the communities we are in.

Madison, WI, has been chosen as best place to live for many years with good reason. Activities are endless as there is something to do for everyone from the weekly Farmer’s Market on the square, enjoying the beautiful lakes, feasting on wonderful food from all parts of the world, walking around the UW Madison campus, and biking and hiking the countryside.

Nightlife includes many music venues and performances to enjoy.

Cress believes in giving back to our wonderful community and promotes staff involvement in community activities.

If you are looking for a change to work with a great team and experience our beautiful area, we encourage you to apply!

Cress Funeral and Cremation Service is dedicated to providing personalized and high-quality funeral, cremation, veterans, and green services. Serving communities in Madison, Sun Prairie, Middleton, Stoughton, McFarland, Deerfield, and Waunakee, Wisconsin, the team is committed to supporting families during their most challenging times. The organization emphasizes compassion, respect, and attention to detail throughout all services. Cress Funeral and Cremation Service has established a reputation for excellence and integrity within the region.

This position is the primary supervisor responsible for overseeing Care Center Operations and ensuring that the preparation and presentation of the deceased meets regulatory, organizational and client family expectations within a designated business or group of businesses.

• Trains and supervises employee(s) who prepare and embalm decedents in conformity with regulatory and organizational requirements.
• Responsible for the daily scheduling and activities of the care center and embalming personnel.
• Instructs staff on the proper and safe usage of embalming instruments and machinery in accordance with company guidelines.
• Oversees the dressing, cosmetology and casket processes.
• Ensures that remains are placed in visitation room and verifies that viewings are set up to comply with client family wishes.
• Oversees preparation of decedents for transportation as needed.
• Utilizes personal protective equipment and adheres to relevant operational and safety procedures.
• Ensures all prep room supplies, equipment and chemical substances are stored, utilized and maintained in accordance with applicable laws and organizational guidelines.
• Answers questions and assists with serving the needs of client families.
• Ensures proper paperwork, including permits, logs, identification tags, and certificates are completed accurately and timely and in accordance with relevant laws and regulations.
• Conducts and/or attends all required safety training meetings as scheduled.
• Maintains inventory and ensure preparation room and refrigeration unit are clean.
• Instructs and oversees work of Apprentice Embalmers on cases and paperwork.
• Other duties as assigned.
• Thoroughness.

• Four-year degree or equivalent combination of education and experience preferred.
• Bachelor’s degree strongly preferred
• 5 years of experience as a licensed Embalmer.
• Valid state issued driver’s license in good standing and acceptable driving record.

• Ability to read, write and speak English fluently. Bilingual is a plus.
• High degree of overall computer proficiency.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to…