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Program Specialist

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: Verland
Full Time position
Listed on 2026-01-29
Job specializations:
  • Healthcare
    Mental Health, Community Health, Healthcare Nursing
Job Description & How to Apply Below

Overview

Verland is hiring Exceptional People to provide Compassionate Care as a Program Specialist for our Residential locations - CLA division.

Location: Hermitage, PA 16148
Shift Available: 24/7 - ON CALL

A Program Specialist
, working with individuals who have intellectual and developmental disabilities, is the primary advocate for each individual assigned and will ensure that all medical concerns are addressed. The Program Specialist develops, supervises and coordinates each Individual Support Plan (ISP) for the individuals assigned, completes assessments, identifies strengths, needs, likes, interests and preferences, as well as the dislikes, for each individual. This is a salaried, exempt position.

Responsibilities
  • Secures all necessary services to ensure all individuals’ needs are met as specified in the individuals’ ISP.
  • Completes and ensures all necessary documentation associated with the Individual Support Plans, Quarterly Reviews, ISP revisions and ISP process (invites to meetings, development and implementation of the ISP, reviews, updates/revisions, accuracy of reports, and reporting content discrepancy of the ISP to SC and team members) meet all State licensing requirements including 33b 1-19 regarding plan lead.
  • Supervises, monitors, evaluates and/or makes recommendations to the SC to revise a service or outcome in the ISP.
  • Reports changes related to the individual’s needs to the SC and plan team members.
  • Ensures all content is included in the ISP (protocol for social, emotional, environmental plan, protocol for restrictive procedures, etc.).
  • Provides assessment to the SC or plan lead at least 30 days prior to the ISP meeting.
  • Reviews the ISP with the individual and coordinates the services provided to meet State licensing requirements.
  • Provides documentation of the ISP review to the SC and plan team members to meet State licensing requirements.
  • Informs plan team members of the option to decline the ISP review document to meet State licensing requirements.
  • Monitors house funds and money relating to an individual’s needs.
  • Monitors the individual’s progress monthly through direct observation, reviewing, signing and dating monthly documentation of participation and progress toward outcomes.
  • Coordinates the training of Direct Support Professionals (DSPs) in content of health and safety needs relevant to each individual.
  • Developing and implementing provider services to meet State licensing requirements (relating to provider services).
  • Must be fluent on all assigned Individual ISPs.
  • Provides ongoing training to assigned staff relevant to ISPs, reviews, therapeutic needs, health and safety needs, medication needs, diet orders, and house needs.
  • Maintains a professional attitude when representing the individual and the facility and maintains an excellent working relationship with all staff and peers.
  • Schedules and attends medical appointments as needed, monitors follow-up appointments and ensures implementation of medical care.
  • Maintains medication administration certification and practicum observer certification by completing observations and monitoring staff documentation relating to the medication process; performs MAR reviews and medication checks.
  • Provides face-to-face ISP training to Program Coordinators and DSPs.
  • Acts as Certified Investigator on an on-call basis when necessary.
  • Performs other related duties upon request.
Benefits
  • Minimum of 30 hours worked; comprehensive benefits package includes health (UPMC), dental and vision insurances (first of the month following 30 days from start date).
  • Healthcare Flexible Spending Account (HSA).
  • Dependent Care Flexible Spending Account.
  • 403b – Traditional and Roth with Company Match.
  • Tuition Reimbursement (for core positions).
  • Competitive PTO Plan.
  • 8 Paid Holidays.
  • Incentive in lieu of Medical coverage.
  • Career Development.
  • Whole Person Wellbeing Resources.
  • Mental Health Resources and Support.
Requirements
  • Must be able/willing to be on-call 24/7.
  • Must possess knowledge of current practices and regulations pertaining to individuals with IDD.
  • Must have effective verbal and written communication skills for individuals and staff.
  • Must be able to effectively monitor individual…
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