Registrar, Healthcare, Medical Receptionist

Access Community Health Centers, Inc Registrar Registrar (Dodgeville)

Position Summary:

Registrars are the first point of contact with the patients of Access Community Health Centers. Assisting patients via phone or in clinics. Registrars will work effectively to resolve patient issues, register and schedule appointments, enter and verify patient demographics and insurance information, route messages to clinic staff, and support department and interdepartmental workflow as needed. Individuals must ensure consistent processes while delivering great experiences through compassionate interactions.

Extensive knowledge of Access Community Health Centers is required to better address patient concerns, questions and course of action. Outstanding customer service, compassion and empathy are critical in this role.

This position will be onsite at 103 E Fountain St, Dodgeville Wi

• A high school diploma or equivalent
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience using a personal computer with strong keyboarding and typing skills
• Ability to think critically and multitask in a high-volume, fast-paced call center environment

• A minimum of one year of customer service, telephone, or reception experience
• Previous experience scheduling or registering medical/dental appointments
• Fluency in English and Spanish
• Experience with EPIC or other electronic health record (EHR) systems

Our total compensation package includes competitive wages, plus a full range of attractive benefits for regular full and part time staff working a minimum of 20 hours per week:
Compensation starts at $20.00 and may be adjusted according to experience. 0.8-1.0 FTE and schedule (Monday-Friday)

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long and short-term disability insurance
• 401(k) retirement plan (100% vested with employer match)
• Paid time off program (hours given upfront for vacation, personal and sick time)
• Paid holidays
• Tuition reimbursement
• Flexible spending plans
• Health savings account
• Transportation program
• Childcare referral program
• Employee Assistance Program (EAP)
• Other:
  Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program.

Improving health. Improving lives. Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve.

• Compassion:
  Listen to our patients, staff and community to understand their needs and provide care with empathy and respect.
• Inclusion:
  Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.
• Stewardship:
  Use the resources we are given effectively and efficiently, and we value innovation.
• Equity:
  Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities.
• Community:
  Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access.

Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

PI