Operations and Reporting Specialist

Job Summary

The Division of Gastroenterology (GI) and Hepatology, within the Department of Medicine, offers a unique opportunity for an Operations and Reporting Specialist to support resource allocation for hospital and clinical operations. This position is crucial to the functioning of the GI/Hepatology Division and the services we provide at all of our clinical locations, including three hospitals, three Madison area clinic sites, and several outreach sites.

The Operations and Reporting Specialist will use Qgenda scheduling software to manage and control all pieces of the division's clinical schedules, ensuring that our clinics are staffed and our providers know where they are practicing every day of the year. In collaboration with the Division Administrator and Clinical Operations team, they will also assist with adjusting schedules to accommodate vacation requests, call schedules, and inpatient coverage.

The Administrative Specialist also assists with reporting and acts as a subject matter expert with Qgenda and how it serves the division.

• May require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
• Terminal, 24 month appointment.
• Possibility to be extended or converted to an ongoing appointment based on need and/or funding.

• Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s).
• Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies.
• Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems.
• Serves on committees and attends meetings, representing the interests of the unit or program.
• Schedules logistics and secures resources for a designated work unit to contribute to the day-to-day operational success.

School of Medicine and Public Health, Department of Medicine, Division of Gastroenterology and Hepatology

With a distinguished team of over 40 exceptional faculty members and 10 advanced practice providers, the University of Wisconsin Division of Gastroenterology and Hepatology at the University of Wisconsin-Madison is renowned for delivering high‑value patient care, driving innovative research, and shaping the future leaders of gastroenterology and hepatology.

At the forefront of our division's success is a comprehensive range of clinical programs that are considered among the best in the field. Recognized by U.S. News & World Report, the UW Health Gastroenterology and GI surgery program consistently ranks within the top 50 nationwide. Additionally, our UW Health liver transplant program is nationally acclaimed as a Center of Excellence, acknowledged by most insurance networks for its exceptional standards.

The starting salary for the position is $56,000 annually; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH Faculty / Academic Staff Benefits Flyer 2026.

• At least 2 years of administrative experience in a healthcare or business setting.

• Experience with scheduling and clinic operations.

Bachelor's degree preferred; focus in healthcare operations, business, or finance preferred.

For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

To apply for this position, select either "I am a current employee" or "I am not a current employee" under Apply Now. You will then be prompted to upload your application materials.

Important:
The application has only one attachment field. Upload all required documents in that field, either as a single combined file or as multiple files in the same upload area.

Upload required documents:

• Cover letter
• Resume

Your cover letter should address how your training and experience align with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected.

University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer…