Medical Secretary

Join to apply for the Medical Secretary role at Healthcare Outcomes Performance Co. (HOPCo)

• Coordinating patient care by liaising with all necessary care providers and medical professionals to ensure patient needs are met
• Appointment scheduling for clinic visits, injections, and procedures
• Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
• Partner with clinic leadership to manage office/medical supplies and office equipment
• Process paperwork (work letters, FMLA, etc.)
• Process prescription requests
• Managing patient portal messages and clinic task buckets
• Attend clinic meetings
• Answer incoming calls/messages
• Schedule, reschedule, and cancel appointments
• Chart preparation
• Other duties as assigned

• High School Diploma or equivalent preferred
• Medical Assistant diploma or certificate from an accredited institution preferred

• 2-3 years in a healthcare setting providing service to patients

• HIPAA and patient confidentiality laws
• Using computers and various computer programs
• Medical terminology

• Supporting clinical and clerical operations
• Excellent customer service
• Telephone etiquette
• Time management
• Multitasking and organizational skills
• Excellent written and oral communication skills
• Teamwork

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care