Specialty Operations Field Service Representative

Specialty Operations Field Service Representative Water Technologies
• Madison, WI, US

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

As a Field Service Representative – Specialty Operations with a PLC specialization, you will be responsible for the operations, maintenance, and troubleshooting of complex water and wastewater treatment systems using Programmable Logic Controllers. You’ll also provide operational and maintenance expertise on industrial water treatment systems for a variety of customers across multiple industries. This mission critical role involves working with media filtration, industrial water treatment, and ultrafiltration (UF) technologies.

• PLC and controls expertise: read, interpret, troubleshoot, and modify PLC ladder logic, electrical schematics, and P&IDs.
• Review customer plant installations and compare against VWTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.).
• Monitor equipment performance and operation.
• Conduct maintenance and calibration activities on various treatment plant instrumentation.
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO₂, O₂, SDI, TOC, and other site‑specific tests.

• Carry out mechanical, electrical, process, and controls troubleshooting on equipment such as valves, air compressors, ejectors, pumps, blowers, instrumentation, and automation hardware.
• Perform installation and maintenance activities on various water treatment technologies.
• Provide customers with informal training on operation and maintenance of their systems.
• Provide customers with detailed technical summaries of work performed during service visits.
• Other duties as assigned.

• High School Diploma / GED / Home School Certification or international equivalent plus 2+ years of service/maintenance experience in an industrial environment.
• Valid driver’s license.

• Bachelor or Associate’s Degree in STEM or technical certificate in instrumentation.

• Strong background in electrical and controls troubleshooting, with experience reading and interpreting P&IDs and electrical schematics.
• Experience with PLC and HMI programming, troubleshooting, and modification.
• Demonstrated ability to work independently and remotely with project teams.
• Strong oral and written communication skills.
• Ability to meet all customer site requirements.

• Compensation – Salary range: $36‑43/hr USD (market‑based, determined by candidate qualifications and market conditions).
• Medical, Dental & Vision insurance – Starting Day 1!
• Life insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan – 3% default contribution plus matching.
• Flexible Spending & Health Savings Accounts
• AD&D insurance
• Disability insurance
• Tuition reimbursement

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

**** Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H‑1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed Veolia’s property, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.