Service and Inventory Manager

Overview

Locations:
Richmond, VA

Service & Inventory Control Manager

Full-Time | Regional Field Leadership Role

Locations:
Richmond, VA

• Trenton, NJ
• Greenville, SC
• Louisville, KY
• Madison, WI
• Sacramento, CA

About Donastar

Donastar is a national beverage equipment service and water filtration company supporting multi-location brands across food service, convenience retail, and hospitality. We specialize in keeping beverage systems running clean, on time, and without surprises—so operators can focus on their guests, not service issues.

The Role

We are hiring a Service & Inventory Control Manager to lead beverage equipment service execution and inventory control across a defined multi-state territory. This role owns outcomes. You’ll ensure projects run clean, inventory is accurate, service partners execute to standard, and clients experience fast, reliable service—every time. If you’ve ever looked at service operations and thought, “This could be run better,” this role was built for you.

• Manage beverage equipment service and installation projects across your region
• Own inventory accuracy, availability, and replenishment
• Coordinate parts, equipment, and logistics to prevent downtime
• Lead, coach, and support service partners and technicians
• Enforce service standards, documentation, and follow-through
• Reduce waste, rework, and missed opportunities
• Turn service activity into upgrades, PM momentum, and measurable results

This role protects the guest experience at the point of pour. When service is fast, parts are right, and execution is disciplined, beverages taste better, equipment lasts longer, and operators trust us. You make that happen.

This role moves faster with prior beverage equipment service experience, including exposure to:

• Fountain beverage systems
• Ice machines
• Water filtration systems
• Preventive maintenance programs
• Installations or service coordination

You don’t need to turn wrenches—but you must understand how the work gets done.

You Are Someone Who

• Takes ownership and accountability
• Communicates clearly and confidently
• Brings structure to fast-moving environments
• Holds people to standards without drama
• Stays organized under pressure
• Follows through and finishes

Bonus skills:
Zoho Desk, Zoho CRM, Zoho Books, Excel.

These are regional roles with regular travel. Territory coverage by location:

• Richmond, VA:
  Mid-Atlantic North & South
• Trenton, NJ: NJ, DE, MD, DC, Eastern PA, NYC, Southern NY
• Greenville, SC: SC, GA, NC, TN
• Louisville, KY: KY, IN, OH
• Madison, WI: MN, WI, IL, IA
• Sacramento, CA:
  Northern California & Northern Nevada

This is not a remote role. You’ll collaborate remotely and stay close to execution in the field.

• Employment Type:
  
  Full-Time
• Schedule:
  
  Daytime with regional travel
• Work Environment:
  Field-focused / Hybrid
• Growth Opportunity:
  High — this role has real ownership and visibility

This role is not for everyone. It requires discipline, ownership, and follow-through. If you’re reading this and thinking “HELL YEAH, I want that responsibility,” we’d love to hear from you.

Health Insurance, Dental Insurance, Life Insurance, 401K, Paid Time off