Assignments & Student Services Coordinator

Current Employees:
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Academic Staff

Regular

Housing Coordinator II

University Housing is now hiring! We are seeking a professional to support key housing operations through data-driven decision-making in addition to leading outreach efforts with prospective students and families, including managing housing tours.

The successful candidate will demonstrate proficiency in using complex systems (such as Star Rez) to analyze data, inform housing assignments, and resolve multifaceted issues.

The Assignments & Student Services Coordinator advises students and families in preparation for their residential experience, directs activities related to contracting and assignments, and helps achieve Division occupancy goals, including learning and theme communities.

• The primary schedule for this position is Monday through Friday, 7:45am – 4:30pm, including occasional evening responsibilities based on operational need.
• Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

• Strategizes, advises, and resolves complicated and sensitive housing-related issues, policy questions, requests, and appeals, including matters related to student resident disabilities and gender identity
• Drafts, implements, and maintains annual contracts and memos with a variety of campus programs and academic departments
• Leads divisional outreach efforts with prospective students and families, including the housing tour program
• Analyzes data for housing assignments and develops solutions for student issues
• Plans, directs, and implements housing initiatives and manages occupancy for all university terms
• Collaborates with campus groups and/or departments and maintains successful campus partnerships, while representing the interests of the division
• Advises internal and external stakeholders about housing units, contracts, and options
• May supervise student employees

Division of University Housing, Residential Operations

University Housing Residential Operations provides residential accommodations, programs, and services to actively support the mission of the University; meet the needs of students, families, staff, and guests; and foster the development of residential communities. Residential Operations includes Marketing and Communications, Events and Conferences, Desk Services, and Residence Hall Assignments. University Housing houses over 8,000 students in Residence Halls across campus and 3,000 residents in University Apartments.

The starting annual salary is $59,500 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at (Use the "Apply for this Job" box below)./

• Two (2) years of experience working with data to inform decisions and manage complex issues.

• Two (2) years of prior experience in Student Housing / Residence Life
• Two (2) years of experience leading outreach or engagement programs, including presenting to large in-person audiences and delivering content through diverse online platforms.
• Administrative experience with a Housing Information System (e.g. Star Rez)

Bachelor’s degree or equivalent combination of training and experience required. Additional consideration given to degrees in communications or public relations fields.

Masters’s degree preferred. Additional consideration given to degrees in communications, public relations, or a higher education field (student affairs, educational leadership, etc.)

Please submit a resume and cover letter within the online application system. Within your cover letter, please describe how your qualifications and experience meet the required and preferred criteria for this position.

We are only able to consider completed application materials submitted by the deadline date. Candidates who apply for this…