Leasing Professional, Customer Service/HelpDesk
Listed on 2026-03-15
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Overview
Domain Apartments - Madison, WI 53703
Salary Range: $40,000.00 - $42,000.00 Base+Commission/year
Position Type:
Full Time
Job Shift:
Day
Category:
Real Estate
Leasing Professional at The Domain Apartments
Do you thrive in customer service, often getting complimented on your energy? Do you love helping people and working with a team? Apply today as a Full-Time Leasing Professional at The Domain Apartments!
With almost 40 years of industry experience, we are continuously expanding our footprint. We have more than 35 communities across Wisconsin and Illinois, with numerous upcoming projects, providing lots of opportunity for you to grow your career with us.
Responsibilities- Lead the leasing process from initiation to completion, understanding the needs of potential residents and effectively addressing them to finalize lease agreements.
- Showcase a comprehensive knowledge of pricing, floor plans, amenities, and community offerings while conducting tours for prospective residents.
- Follow up on phone and internet inquiries from both existing and potential residents promptly to foster a connection.
- Utilize your creativity to contribute to digital marketing outreach and assist in planning resident events and activities.
- Proficiently prepare lease agreements and maintain accurate records using cutting-edge online tools and systems.
- Strong written and verbal communication skills to articulate how fantastic it is to live at one of the properties.
- Ability to thrive in a fast-paced environment.
- Prior experience in leasing, sales, teaching, or hospitality preferred but not required. The ability to provide top notch customer service in a timely manner is required.
- Adhere to fair housing laws, OSHA/Safety regulations, and company policies (training provided).
Full-time hours, including weekends as needed.
The FRED BenefitFRED’s growth fuels career opportunities and advancement for our team members. We also offer one of the most comprehensive benefits packages in the industry, which includes:
- Competitive base hourly rate with bonus incentives.
- Comprehensive health, dental, vision, disability, and life insurance coverage.
- 401(k) plan with company match and immediate vesting.
- Health Savings Account (HSA) option with $1,000 annual employer contribution.
- Paid time off, vacation days, and 14 paid holidays.
- Paid Medical Leave & Parental Bonding Leave.
- Rent discount: 20% for Full-Time employees on all market rate apartments.
- Daycare discount: 10% discount with The Learning Experience daycare centers.
- Paid training & development opportunities.
- Engaging team-building activities via company-sponsored outings, events, and charitable initiatives.
Learn more about us here:
- Careers at FRED -
Apply now to join the FRED team and experience what it is like to work for a company that knows their strongest asset is people just like you! Once your application is complete, you will receive an automated response confirming your information is received. Over the next few days, our team will review your application and reach out regarding next steps.
* This employer participates in E-Verify. Equal Opportunity Employer.
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