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Customer Service Rep Bilingual

Hotel Front Desk: Guest Experience Specialist | Flex Shifts

Job in Madison, Dane County, Wisconsin, 53774, USA
Listing for: North Central Group
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 20 USD Hourly USD 16.00 20.00 HOUR
Job Description & How to Apply Below
A leading hospitality management company seeks a Hotel Guest Service Representative for its Double Tree by Hilton Madison East location. The role involves managing guest check-ins and reservations, providing exceptional customer service, and utilizing effective sales techniques to enhance occupancy. The ideal candidate has prior customer service experience and strong communication skills. Flexible availability is crucial, particularly on weekends. This position offers various team member perks, career development opportunities, and comprehensive health benefits.
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