Operations Intern Centers Student Success and Belonging

Department Overview

Centers for Student Success and Belonging include the APIDASC, LCC, BCC, MSC, OIE, CID, DCC, and GSCC.

August 2026

May 2027

Not Remote

Minimum: 10

• 1x1 w/ supervisor (.5 hour/week)
• Bi-weekly All Intern meeting (1.5 hours)
• Desk Shifts (10 hours/week)

Minimum: $15.00

8-10

• Knowledge of the cultural centers and interest in community belonging and development
• The ability to communicate effectively in a culturally sensitive manner with individuals and groups from diverse backgrounds
• Attention to detail, problem-solving, and adaptability
• Strong interpersonal skills and professionalism when helping guests
• Interest and skills to collaborate with others and work effectively in a team environment
• Comfortable with basic tech troubleshooting and able to handle audio/visual needs for events
• Ability to work independently and prioritize tasks effectively
• Ability to keep to a preset schedule and be punctual
• Be in good academic standing with the University
• Be an undergraduate

• Excellent written/verbal communications skills
• Ability to lead and work in teams
• Experience with front desk operations and customer service
• Ability to work independently

• Serve as the first point of contact for all visitors to the cultural centers and the Red Gym. This could include students, faculty, staff, organizations, alumni, guests and the general public.
• Staff the front desk of BCC, MSC, and GSCC during hours of operation.
• Attend and actively participate at staff meetings, staff training, and one-on-one meetings.
• Actively contribute to the inclusive and welcoming environment of the cultural centers.
• Answer phone calls, emails, and walk-in inquiries related to the BCC, MSC, and GSCC and campus in general.
• Open and close the centers according to prescribed procedures during appropriate shifts.
• Keep front desk areas and all SSB spaces clean, vacuumed, and orderly.
• Set-up and tear-down, including A/V equipment, for events hosted in the spaces.
• Give tours of spaces and serve on occasional panels about the cultural centers.
• Work on special projects as assigned, which may include: data entry projects, developing flyers and program announcements, and other tasks.

• Lift lightweight chairs
• Set up reservable rooms including moving tables on wheels
• Sit for long periods at a desk
• Use digital screens

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

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For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu